In general, any business or person can visit us on the internet without telling us who they are or giving us personal information. At times, however, our business may require that we collect certain information from a user, for instance: to process an order, to provide customer support, to manage your communication preferences, or to provide a service. We may supplement this information to complete a transaction or to provide a better service. This Privacy Policy describes in more detail how the Institute for International Medicine (“INMED”) may collect and use your personal information, and the choices you have concerning our use of such information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSESING OR USING THE WEBSITE AT https://www.inmed.us/ (the “Site”) OR OUR PRODUCTS (the “Products”), OR BY SUBMITTING ANY INFORMATION OR MATERIALS TO OR THROUGH THE SITE OR OUR PRODUCTS, YOU AGREE TO THE COLLECTION AND USE OF SUCH INFORMATION OR MATERIALS BY INMED AND OTHERS AS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS PRIVACY POLICY, OR TO THE COLLECTION AND USE OF INFORMATION OR MATERIALS FROM YOU BY INMED, DO NOT ACCESS OR USE THE SITE OR OUR PRODUCTS.

The Site is operated by INMED. This Privacy Policy applies to the Site and to our Products only. This Privacy Policy does not cover the privacy practices of any other company or any other website operated in whole or in part by INMED.

Personal information is data that can be used to identify or contact a single person.
The Site and our Products allow you to fill out forms for the purpose of learning more about INMED and the products/services we provide, using our Products, or making general inquiries. You can always elect not to fill out these forms. By filling out these forms, however, you agree to send to us all of the information you input into those forms, including personal information in some cases. These forms may prompt you to fill in your:

• First and Last Name;
• Contact information including Email address;
• Telephone number;
• Title;
• Company;
• Reason for contacting us;
• Payment information.
• Demographic information such as postcode, preferences and interests; and
• Other information relevant to customer surveys and/or offers

INMED may associate the data you voluntarily disclose to us with the data we collect when you visit the Site or use our Products, as well as with data obtained from outside sources. By voluntarily disclosing such information to us, you expressly permit this use of your personal information by INMED. You also should be aware that if you include information such as your name in a comment on the Site, such information becomes public information, meaning that you lose any privacy rights you might have with regard to that information. Such disclosures also may increase your chances of receiving unwanted communications from third parties.

For users outside the United States, please note that any information you enter into the Site or our Products will be transferred out of your country and into the United States. You consent to such transfer through your use of the Site or our Products. You also warrant that you have the right to transfer such information outside your country and into the United States.

The Site and our Products also link to INMED’s pages on various social networking sites, such Facebook, Twitter, LinkedIn, and TikTok. If you become a fan, follow us, or otherwise interact with INMED on these social networking sites, then we may be able to personally identify you because we may be able to see whatever information you make publicly available about yourself on that social networking site. By doing so, you expressly permit this use of your personal information by INMED.

INMED and its affiliated entities may use the personal information you submit, consistent with this Privacy Policy. Our uses may include in order:

• To fulfill your requests to access, purchase and use our Products, and to provide you with the services you request from us, including by others involved in fulfillment.
• To contact you for customer satisfaction surveys, market research or in connection with certain transactions.
• To provide you with notices such as communications about purchases and changes to our terms, conditions and policies.
• To communicate with you—via telephone, email, SMS or other means—as may be required in the context of our business relationship related to your access, purchase or use of our Products or related services.
• For marketing purposes.
• For internal purposes such as auditing, analysis, to improve our Site or Products or our advertising.
• To develop our business relationship, if you represent a INMED Business Partner or Vendor.

INMED does not sell or rent any of the personal data we collect or maintain. INMED does not maintain or use any payment information beyond the immediate need to process a transaction.

In the course of meeting our customers’ needs and in improving our products and services, we may share certain data, including personal information, with service providers, vendors, marketing agencies and services, data management and analytics services, affiliates, and contract workers. If you tell us that you do not want your personal information used for further marketing contact, please contact us at [email protected]and we will respect your wishes.

Additionally, we may store certain data, including personal information. In addition, we may obtain data, including personal information, from outside sources.

INMED takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of the data we collect and maintain.

Other than as described above, INMED discloses your personal information only when permitted to do so by law, or when INMED believes in good faith that disclosure is reasonably necessary to protect the property, rights or safety of INMED, third parties or the public at large. This may include providing or using personal information to comply with any valid legal process such as a search warrant, subpoena, statute, or court order or to assist in any legal investigation or other proceeding when we deem necessary or appropriate.

We may contact you via email or telephone, though, in efforts to answer your questions about the Products or other services we provide, or to respond to your general inquiries.

We may also use data we collect, including personal information, to track visits to the Site and improve the user experience of the Site. We may track clicks from data obtained through other means, including newsletters, promotional offers, and the like. INMED does not authorize third parties to collect your information or to conduct their own online tracking of you while you are on the Site.

INMED takes very seriously the security of the information we collect and maintain. To prevent unauthorized access or disclosures, we utilize physical, electronic, and procedural safeguards to protect all of the information we collect and maintain, including any personal information you voluntarily provide. Please be aware that, although we endeavor to provide appropriate security for the information we collect and maintain, no security system can prevent all potential security breaches.

We do not intend to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such data from our files upon request.

Users always have the opportunity to opt-out or change preferences via a link in the footer of all non-transactional email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company. Alternatively, you may email us at [email protected]. If you believe that you have received an unsolicited commercial email from INMED on behalf of any of our customers, you may report it to us at [email protected].

Some communications (e.g. important account notifications, registrations, and billing information) are considered transactional and are necessary for all customers of our Products. Customers may not opt out of these communications.

You may review and request changes to the personal information we maintain about you by contacting us via email at [email protected]. Please note that some information may remain in our records after your request is submitted.

This Privacy Policy only applies to information collected by INMED. This Privacy Policy does not apply to the practices of companies or other parties that INMED does not own or control, or their employees that INMED does not manage. The Site and our Products may contain links to third party websites. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. We encourage you to read such privacy policies of any third-party sites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your personal information, and by using the Site or our Products you agree that INMED and its affiliates shall not be liable for the wrongful use or disclosure of your personal information by any third party.

We may update this Privacy Policy from time to time, and in our sole discretion. When we do so, you will see the changes on this page, and we will update the effective date of the Privacy Policy on this page. In all cases, INMED’s use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected.

If have any questions regarding our privacy practices, please contact us at [email protected].